Twelve Steps to Superior Customer Service 4.0 from 0 reviews
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A manager's step-by-step guide to effective customer service.

Aspen Publishers, 7201 McKinney Circ., Frederick, MD 21704, Phone: (301)644-3599, Toll-free: 800-638-8437, Fax: (301)644-3550, URL:

Available on Running time 35 minutes.

Cast and Crew

How-To, Management, Customer Service
Bureau of Business Practice

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