A Gift from Mrs. Timm 4.0 from 0 reviews
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Through the story of an elderly lady who visits a hospital and is treated rudely by three service employees, this program demonstrates to customer service employees how thoughtful, considerate treatment of people pays off.

Excellence in Training Corp., 1303 Marsh Ln., Carrollton, TX 75006, Toll-free: 800-747-6569

Available on Running time 16 minutes.

Cast and Crew

How-To, Business, Customer Service

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