Delivering Quality Guest Service 4.0 from 0 reviews
view all

Combination of dramatic vignettes and descriptive sequences demonstrate how hotel employees can model the positive behavior that hotel guests expect.

Educational Institute, 2113 North High St., Lansing, MI 48906, Phone: (517)372-8800, Toll-free: 800-754-4567, Fax: (517)372-5141, URL:, Remarks: Available in PAL & SECAM.

Available on Running time 21 minutes.

Cast and Crew

Business, Hotels & Hotel Staff Training, Customer Service

Visitor Reviews

There haven't been any movie reviews written yet. Be the first to write a review!