TQC: The Customer, the Process, the Data 4.0 from 0 reviews
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This two part program focuses on the unique managing and operating philosophy of Total Quality Control. Through the use of TQC's statistical process control methods, viewers will learn how to organize and analyze the data they collect on processes and on customers' needs by using seven easy-to-use statistical tools.

Encyclopedia Britannica, 331 N. LaSalle St., Chicago, IL 60610, Phone: (312)347-7159, Toll-free: 800-323-1229, Fax: (312)294-2104, URL:

Available on Running time 36 minutes.

Cast and Crew

Quality Control, Management
Chuck Olin and Associates

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